Customer Reviews
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Découvrir nos créationsFind answers to your questions about our fragrance diffusers, delivery, materials, maintenance, and more. Deco & Design3D is here to guide you.
What are your diffusers made of?
Our diffusers are 3D printed with a bio-based material (PLA), made from corn starch. It is an environmentally friendly material, free of toxic substances, and both strong and aesthetically pleasing.
How do your diffusers work?
Our diffusers use a simple system: simply fill the provided glass insert three-quarters full, slide it into the diffuser, and place a few diffuser sticks inside.
Does the perfume last a long time?
Yes! Diffusion time depends on the fragrance used, but generally, 4 to 5 months of diffusion with the fragrance provided.
Provided that the diffuser's placement recommendations are followed
Is it easy to change perfumes?
Absolutely. Simply clean the glass part and dry it. A simple rinse with warm water and soap is all that's needed.
Afterwards, simply pour in your favorite flavor again.
Where are your products manufactured?
All our diffusers are made in France in our workshop, with care and passion. Each piece is printed on demand to guarantee optimal quality.
Are the diffusers fragile?
No! Thanks to an optimized quantity of material and reinforced 3D printing, our diffusers are solid, durable and resistant to everyday shocks.
Do you offer refills or accessories?
Yes, we offer fragrance refills , as well as all replacement accessories for your diffuser.
How do I maintain my diffuser?
Regular dusting is sufficient. For a deeper clean, you can rinse it under warm water and let it air dry. Avoid abrasive products.
Do you ship internationally?
Yes, we deliver to several countries. Shipping costs are calculated automatically during checkout based on your destination.
What should I do if my product arrives damaged?
We take great care with our shipments, but if a product arrives damaged, contact us immediately with a photo: we will find a quick and suitable solution (exchange, refund, etc.).